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FAQs

  • Shipping Policy

    We offer FREE shipping to Canada & USA on orders over $49 CAD.

    Delivery will take 2 to 10 business days depending on shipping address and shipping option chosen at checkout.

  • Return Policy

    Our friction-free return policy will give you full refund, no questions asked!

    Item(s) must be in new condition, not missing parts, tags, or instructions and in their original packaging.

    A return request must be sent within 30 days of the purchase date. Customers will be responsible for shipping back all returns.

  • How to clean your bag?

    Please wipe dirty spots with a wet sponge. Do not brush. Do not machine wash. Hash wash in a tub if necessary.

  • Do you offer a warranty?

    We stand behind the quality of our bags with a Limited Lifetime Warranty from the date of purchase. It applies only to the original purchaser and does not cover (a) wear and tear; (b) damage caused by abuse or failure to follow care instructions; (c) stains.